A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

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PDF Editify makes browser-based markups and utility tasks easy, but it remains limited as a full document editor.

Adobe added the option to mark fields that can be filled out with text, boxes that can be checked, and other helpers for form completion at least a decade ago–so long ago, it’s hard to find out when.

Resident expectations and needs mean relying on a PDF-only strategy has become a liability for state and local governments in ...

South African manufacturer and piping solutions supplier Sizabantu Piping Systems (SPS) offers a portfolio of products and ...

A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.

Platinum group metals (PGMs) have several properties that make them critical everyday-life minerals, Mintek supervisor ...

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Minimal growth to the now 257-acre Pocket Fire has allowed firefighters to establish a long-term strategic suppression plan ...