Every day, analysts at major financial institutions spend hours on a deceptively simple task: figuring out whether “Deutsche Bank AG”, “DB” and “Deutsche Bank Aktiengesellschaft” all refer to the same ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

This is read by an automated voice. Please report any issues or inconsistencies here. The House narrowly approved a war powers resolution to halt U.S. military action against Iran, a rare bipartisan ...

WASHINGTON (AP) — The House approved a war powers resolution that would halt the U.S. military action against Iran, defying the president as a handful of Republicans joined with Democrats to end the ...

President Donald Trump speaks in the Oval Office of the White House, Wednesday, June 3, 2026, in Washington. (AP Photo/Alex Brandon) Four Republicans crossed party lines on Wednesday evening, joining ...

WASHINGTON — The Senate voted 50-47 on Tuesday to move forward with a resolution to force President Donald Trump to end the war in Iran, a breakthrough for the Democratic-led effort. Subscribe to read ...

Zendesk uses Relate 2026 to signal its continued intention to become an integrated platform for internal and external service delivery – and to increase the level of AI support it provides in driving ...

Financial institutions are investing heavily in AI. They are building copilots, risk intelligence systems, compliance assistants, customer service agents, fraud detection models, and automation ...

When it comes to contact centers today, no technology has been more transformative than artificial intelligence, and AI’s impact on customer service operations across all industries is only going to ...

Commemorating the International Day of Remembrance of the Victims of Slavery and the Transatlantic Slave Trade, the United Nations General Assembly passed a landmark resolution, introduced by Ghana, ...

The Australian court has imposed a A$10 million ($6.9 million) penalty on Binance Australia Derivatives over onboarding failures that led to millions of dollars in client losses and fees. The Federal ...

LAS VEGAS--(BUSINESS WIRE)--Senzing, an identity intelligence company, today announced the opening of its Senzing for Apache Spark beta program, bringing the company’s industry-leading entity ...