Introduction -- Related literature -- Assessment and evaluation -- The library perspective -- The customer perspective -- The institutional perspective-- The stakeholder perspective -- Benchmarking ...

Last time, we began exploring some of the ways that our thought processes can impact our own decision-making (and be used to persuade other people too). Specifically, we looked at a dual-process model ...

Source: Pixabay/No attribution required. Many of us have heard of this scenario: a car accident happens in a busy intersection surrounded by pedestrians. Depending on the corner where each pedestrian ...