Artificial intelligence and algorithms are a part of many businesses these days, including health insurance. It’s a conversation that’s resurfaced since the killing of UnitedHealthcare CEO Brian ...

A Policybazaar study highlights the need for transparency and proactive communication in the health insurance claim process.

CAM demonstrates how automation, predictive analytics and intelligent workflows can modernize complex administrative operations. "Claims Assist Manager shows how we are using AI to modernize the ...

Securian Financial today announced the launch of AI-enabled instant claims decision and benefit payment capabilities for its supplemental health insurance products—the first offering of its kind in ...

Health insurance provides financial support during medical emergencies, but claim rejections can still occur due to avoidable ...

Cashless health claims score 86.7 on experience index, beating reimbursement claims as customers seek faster, simpler ...

The growing use of artificial intelligence by the health insurance industry faces mounting legal challenges, with patients claiming that insurers are using the technology to wrongly deny coverage for ...

A new report released jointly by AHIP and the Blue Cross Blue Shield Association estimates that up to 39% of out-of-network claims submitted to the federal independent dispute resolution (IDR) process ...

IRDAI has tightened disclosure requirements around claim decisions, requiring insurers to clearly explain the reasons for rejecting health insurance claims.

Policybazaar's latest Health Claims Experience Index reveals that while cashless claims are preferred, the overall process ...